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Connect Airtable and SupportCandy

Use Airtable and SupportCandy in the same FlowMattic workflow. Below are the triggers and actions both integrations offer; pick one of each to see how the two connect.

13 triggers 7 actions Unlimited runs

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When this happens in SupportCandy12 triggers

Do this in Airtable7 actions

1. TriggerCreate Ticket
2. ActionCreate Record

When SupportCandy fires Create Ticket, FlowMattic runs Create Record in Airtable with the data from that event.

You build this in the FlowMattic workflow builder on your own site.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Triggers (1)

  • New RecordTriggers when a new record is created

Actions (7)

  • Create RecordCreates a new record
  • Update RecordUpdates an existing record
  • Get RecordGet the detail of an existing record
  • Get All RecordsGet all records from a table
  • Search RecordSearch for records using a filter formula
  • Search Record by ViewSearch for records filtered by a specific view
  • Delete RecordDelete an existing record
SupportCandy app icon

SupportCandy

Integration page

Triggers (12)

  • Create TicketTriggers when a new support ticket is created.
  • Change StatusTriggers when the status of a support ticket is changed.
  • Change AssigneeTriggers when the assignee of a support ticket is changed.
  • Close TicketTriggers when a support ticket is closed.
  • Reply To TicketTriggers when a reply is added to a support ticket.
  • Submit Private NoteTriggers when an agent submits a private note in a ticket.
  • Change Ticket SubjectTriggers when the subject of the support ticket is changed.
  • Change Ticket CategoryTriggers when the category of the support ticket is changed.
  • Change Ticket FieldsTriggers when any custom field of the support ticket is changed.
  • Change Ticket PriorityTriggers when the priority of the support ticket is changed.
  • Change Agentonly FieldsTriggers when the Agentonly field of the support ticket is changed.
  • Out Of SLATriggers when the SLA (Service Level Agreement) of the support ticket exceeds the given time interval.

Start automating Airtable and SupportCandy

Install FlowMattic, connect both accounts and build the workflow on the canvas. Every run stays on your own server.

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Airtable integration 1.1.0, SupportCandy integration 1.0.0.

Customers who run it every day

Rated 4.8 out of 5 by customers
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Works within WordPress, so it can easily access any inbuilt WP functions or custom functions and use them in your flow. It's easy to use and already has many useful integrations built.

Gerard H.

It contains a lot of integrations and custom actions that allow you to easily integrate your WordPress with many 3rd party applications and automate your tasks