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Connect Synchroteam and Slack

Synchroteam schedules field jobs and tracks them from creation to validation. FlowMattic posts job status changes to Slack, so dispatchers see cancellations and unscheduled jobs, billing hears when a job is validated and managers see completed work. For field service companies whose office staff coordinate in Slack.

10 triggers 14 actions 6 example workflows 2 ready-made templates Unlimited runs

Try a pairing

When this happens in Synchroteam10 triggers

Do this in Slack14 actions

1. TriggerJob Completed
2. ActionSend Channel Message

When Synchroteam fires Job Completed, FlowMattic runs Send Channel Message in Slack with the data from that event.

You build this in the FlowMattic workflow builder on your own site. See the setup steps

Synchroteam and Slack workflows you can build

Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.

Synchroteam app icon Slack app icon Ready-made template

Post a Slack alert when a Synchroteam job is completed

Completed jobs post the customer, technician and job type to the operations channel, so the office can follow up with the customer the same day.

Job CompletedSend Channel Message

View the template
Synchroteam app icon Slack app icon

Tell billing a validated job is ready to invoice

Validation is when a job is checked and approved. A post to the private billing channel means invoices go out while the visit is recent.

Job ValidatedSend Private Channel Message

Synchroteam app icon Slack app icon

Alert the dispatcher when a job is cancelled

A cancelled job frees a technician's slot. A direct message to the dispatcher lets them fill it with another visit before the technician is left idle.

Job CancelledSend Direct Message

Synchroteam app icon Slack app icon

Flag paused jobs waiting on parts or access

Paused jobs post to the dispatch channel with the technician and customer, so someone can order the part or call the customer instead of the job stalling.

Job PausedSend Channel Message

Synchroteam app icon Slack app icon

List unscheduled jobs that need a new slot

When a job is taken off the schedule, the dispatch channel gets a post, and Add Reminder makes sure it is rebooked before the end of the day.

Job UnscheduledSend Channel MessageAdd Reminder

Synchroteam app icon Slack app icon

Send scheduled jobs to each region's channel

A Router reads the job's region or zone and posts it to that region's channel, so local supervisors see their own day ahead.

Job ScheduledRouterSend Channel Message

Set up: completed jobs to Slack

At the end, every Synchroteam job marked completed posts the customer, technician and job type to your operations channel.

  1. Connect Slack

    In FlowMattic, open Connects and add a Slack connection for your office workspace.

  2. Choose Job Completed

    Create a workflow with Synchroteam and the Job Completed trigger, and follow its instructions to link your Synchroteam account.

  3. Complete a test job

    Create and complete a test job so FlowMattic captures the job fields.

  4. Post the job

    Add Send Channel Message, choose the channel, include the job number, customer, technician and type, test it and switch the workflow on.

Import the ready-made template Beginner, about 5 min to set up
Post a Slack alert when a Synchroteam job is completed Template
  1. Synchroteam app icon 1. Trigger in Synchroteam Job Completed
  2. Slack app icon 2. Action in Slack Send Channel Message

    Fields mapped from the earlier steps (a typical setup)

    From SynchroteamTo Slack
    Job numberMessage: job
    Customer nameMessage: customer
    TechnicianMessage: tech
    Job typeMessage: type
    Completed atMessage: finished
Built on the FlowMattic canvas. Test each step with real data, then switch the workflow on.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Good to know

  • Job Completed and Job Validated are different steps: completion is the technician's, validation is the office's check. Send billing alerts from Job Validated.
  • Each status is its own trigger, so a channel that should hear about cancellations, pauses and completions needs one workflow per status.
  • Field names come from your Synchroteam job data and custom fields, so the mapping above is an example.
Synchroteam app icon

Synchroteam

Integration page

Triggers (10)

  • Job CreatedTriggers when a job is created
  • Job DraftedTriggers when a job is drafted.
  • Job StartedTriggers when a job is started.
  • Job PausedTriggers when a job is paused.
  • Job CompletedTriggers when a job is completed.
  • Job CancelledTriggers when a job is cancelled.
  • Job ValidatedTriggers when a job is validated.
  • Job ScheduledTriggers when a job is scheduled.
  • Job UnscheduledTriggers when a job is unscheduled.
  • Job DeletedTriggers when a job is deleted.

Actions (14)

  • Send Channel MessagePost or Schedule a new message to a specific #channel
  • Add ReminderAdds a reminder for the user
  • Create ChannelCreates a new channel
  • List All ChannelsRetrieve list of all channels
  • Set Channel TopicSets the topic on a selected channel
  • Set StatusSets your Slack status to the given text and emoji
  • Invite User To ChannelInvite an existing User to an existing Channel. You must be a member of the channel to invite someone to it
  • Find User by EmailFinds a user by matching against their email instead of their username
  • Find User by IDFinds a user by their ID.
  • Send Direct MessageSend a direct message to a user or yourself from the Slackbot. Can also schedule a message for later
  • Send Private Channel MessagePost a new message to a private channel you choose. Can also schedule a message for later
  • Update ProfileUpdate basic profile fields such as name or title
  • Find MessageFinds a Slack message using the Slack Search feature
  • Upload FileUpload file to your slack workplace

Why run this pair with FlowMattic

Synchroteam and Slack connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.

Dispatch reacts to the day as it changes

Cancellations, pauses and unscheduled jobs reach dispatchers when they happen, so gaps in the schedule get filled.

Invoices follow validation

Billing hears about validated jobs directly, which shortens the time from finished work to a paid invoice.

A full schedule costs the same

FlowMattic runs on your own WordPress site with unlimited runs, so a busy week of jobs adds no per-task charge.

Common questions

How do I send Synchroteam job updates to Slack?

Create a FlowMattic workflow with a Synchroteam trigger such as Job Completed, link your account, then add Slack Send Channel Message with the job number, customer and technician.

Can validated jobs also be logged?

Yes. Add an Airtable step to create a record for each validated job, then post to Slack, so billing has a list to work through as well as the alert.

Can a technician be messaged in Slack?

Yes, if they use Slack. Use Find User by Email with the technician's email from the job, then Send Direct Message with the job details.

Can deleted or drafted jobs be reported?

Yes. Job Deleted and Job Drafted are triggers. Post deletions to a private channel so a job removed by mistake is noticed.

Did not find your answer? You can browse the help center or ask us directly.

Start automating Synchroteam and Slack

Install FlowMattic, connect both accounts and import a template. Every run stays on your own server.

30-day money-back guarantee Unlimited workflows and runs Self-hosted

Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. Synchroteam integration 1.0.0, Slack integration 1.0.