Connect Kixie and Slack

Kixie handles your team's calls and texts, and Slack is where the sales floor talks. FlowMattic posts answered calls for managers, sends voicemails to the rep who owns the number, passes inbound texts to whoever replies, and celebrates booked meetings. For sales and support teams who use Kixie PowerCall and coordinate in Slack.

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7 triggers 14 actions 5 example workflows 2 ready-made templates Unlimited runs

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When this happens in Kixie7 triggers

Do this in Slack14 actions

1. TriggerAnswered Call

2. ActionSend Channel Message

When Kixie fires Answered Call, FlowMattic runs Send Channel Message in Slack with the data from that event.

You build this in the FlowMattic workflow builder on your own site. See the setup steps

Kixie and Slack workflows you can build

Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.

Ready-made template

Post answered calls to the sales floor channel

Each answered call posts with the rep and the contact, so managers can see who is talking to whom and step in on important accounts.

Answered CallSend Channel Message

View the template

Send each voicemail to the rep as a DM

Find User by Email turns the agent's email from the voicemail event into a Slack user, and the DM carries the caller's number and recording link.

VoicemailFind User by EmailSend Direct Message

Celebrate calls that end with a booked meeting

A Filter keeps dispositions marked as meeting booked and posts them to the wins channel, so the team sees results as they happen during a call block.

DispositionFilterSend Channel Message

Pass inbound texts to the support channel

The SMS trigger fires for sent and received texts. A Filter keeps inbound ones, so customers who text back reach a channel where someone replies.

SMSFilterSend Channel Message

Turn scheduled callbacks into Slack reminders

When a rep schedules an activity in PowerCall, Add Reminder sets a Slack reminder for the same time, so callbacks happen when the contact expects them.

Scheduled ActivityDate/Time FormatterAdd Reminder

Set up: answered call alerts

At the end, every answered Kixie call posts the rep and contact to your sales floor channel.

Connect Slack
Add your sales team's Slack workspace under Connects in FlowMattic.
Start with Answered Call
Create a workflow with Kixie and Answered Call, then follow the trigger's instructions to add the workflow as a webhook in Kixie.
Make a test call
Place and answer one call through Kixie so FlowMattic captures the call fields.
Post to the channel
Add Slack Send Channel Message, choose the channel, map the rep, contact name and number, test the step and switch the workflow on.

Import the ready-made template Beginner, about 5 min to set up

Kixie app icon — Built on the FlowMattic canvas. Test each step with real data, then switch the workflow on.

Slack app icon — Built on the FlowMattic canvas. Test each step with real data, then switch the workflow on.

From Kixie	To Slack
Agent name	Message: rep
Contact name	Message: talking to
Customer number	Message: number
Call direction	Message: inbound or outbound

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Good to know

Start Call, Answered Call and End Call each fire on the same call. Pick one per workflow so the channel does not get three messages for every conversation.
Disposition names are the ones your team set up in Kixie, so the Filter value must match them exactly.
Find User by Email needs the rep's Kixie and Slack emails to match. Send the message to a shared channel when no user is found.

Kixie

Integration page

Triggers (7)

Start CallTriggers when a call starts.
End CallTriggers when a call ends.
Answered CallTriggers when a call is answered.
SMSTriggers when an SMS is sent or received.
DispositionTriggers when a disposition is logged in Kixie PowerCall.
VoicemailTriggers when an inbound voicemail is received.
Scheduled ActivityTriggers when an activity is scheduled through Kixie PowerCall.

Slack

Integration page

Actions (14)

Send Channel MessagePost or Schedule a new message to a specific #channel
Add ReminderAdds a reminder for the user
Create ChannelCreates a new channel
List All ChannelsRetrieve list of all channels
Set Channel TopicSets the topic on a selected channel
Set StatusSets your Slack status to the given text and emoji
Invite User To ChannelInvite an existing User to an existing Channel. You must be a member of the channel to invite someone to it
Find User by EmailFinds a user by matching against their email instead of their username
Find User by IDFinds a user by their ID.
Send Direct MessageSend a direct message to a user or yourself from the Slackbot. Can also schedule a message for later
Send Private Channel MessagePost a new message to a private channel you choose. Can also schedule a message for later
Update ProfileUpdate basic profile fields such as name or title
Find MessageFinds a Slack message using the Slack Search feature
Upload FileUpload file to your slack workplace

Why run this pair with FlowMattic

Kixie and Slack connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.

Managers see the floor from Slack

Answered calls and booked meetings show up in channels, so coaching and shout-outs happen during the call block, not after it.

Reps hear about their own voicemails

Direct messages reach the rep who owns the number, so callbacks do not depend on checking a dashboard.

Busy call days cost the same

FlowMattic runs on your WordPress site with unlimited runs, so a team making hundreds of calls a day needs no bigger plan.

Common questions

How do I send Kixie call alerts to Slack?

Create a FlowMattic workflow with a Kixie trigger such as Answered Call, add the workflow as a webhook in Kixie as the trigger's instructions describe, then add Slack Send Channel Message and map the call fields.

Can voicemails go to the right rep?

Yes. Start with Voicemail, add Find User by Email with the agent's email, then Send Direct Message. Include the caller's number so the rep can call back from Kixie.

Can I post only certain call outcomes?

Yes. The Disposition trigger fires when a rep logs an outcome. Add a Filter for the dispositions you want posted, such as meeting booked or not interested.

Will every text message be posted?

Only if you let it. The SMS trigger covers sent and received messages, so add a Filter on the direction to post inbound texts only.

Can call summaries go to a channel per team?

Yes. A Router after the trigger reads the rep or the dialled number and sends each team's calls to its own channel.

Did not find your answer? You can browse the help center or ask us directly.

Start automating Kixie and Slack

Install FlowMattic, connect both accounts and import a template. Every run stays on your own server.

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Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. Kixie integration 1.0.0, Slack integration 1.0.