Ready-made templateAlert the team when a voicemail is saved
The caller's number, the line they called and the voicemail link post to a channel, so someone calls back before the lead goes cold.
Voicemail SavedSend Channel Message
View the template
Connect Aloware and Slack
Calls and texts happen in Aloware, the rest of the team is in Slack. FlowMattic posts new voicemails, call outcomes and booked appointments to the right channel, sends recordings to QA, and reminds reps about meetings. For sales floors and support desks that run phones on Aloware.
9 triggers 14 actions 6 example workflows 2 ready-made templates Unlimited runs
Try a pairing
When this happens in Aloware9 triggers
Do this in Slack14 actions
1. TriggerVoicemail Saved2. ActionSend Channel MessageWhen Aloware fires Voicemail Saved, FlowMattic runs Send Channel Message in Slack with the data from that event.
You build this in the FlowMattic workflow builder on your own site. See the setup steps
Aloware and Slack workflows you can build
Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.
Ready-made template Post call outcomes to a channel per disposition
A Router reads the call disposition, so booked demos go to the sales channel and complaints go to support leads.
Call DisposedRouterSend Channel Message
Announce booked appointments and remind the rep
The appointment posts to the team channel and Add Reminder nudges the rep before it starts, so meetings booked by setters are not missed by closers.
Appointment SavedSend Channel MessageAdd Reminder
Send call recordings to a private QA channel
Each saved recording posts to a private channel where team leads pick calls to score, without searching Aloware for them.
Recording SavedSend Private Channel Message
Post new contacts from inbound calls and texts
Contact Created posts the name, number and source, so the team sees new leads as they first get in touch.
Contact CreatedSend Channel Message
DM a manager when a contact is marked do not call
A Filter keeps contact dispositions such as do not call, and the manager gets a DM to check the reason and the compliance records.
Contact DisposedFilterSend Direct Message
More ready-made templates with both apps
Set up: voicemail alerts in Slack
At the end, each voicemail saved in Aloware posts the caller and a link to your Slack channel.
Connect Slack
Add a Slack connection under Connects in FlowMattic for the workspace your reps use.
Use Voicemail Saved
Create a workflow with Aloware and Voicemail Saved, then follow the trigger's instructions so Aloware sends the event to the workflow.
Leave a test voicemail
Call one of your Aloware lines and leave a message so FlowMattic captures the caller, line and voicemail details.
Post the alert
Add Slack Send Channel Message, pick the channel, map the caller number, line and link, test it and switch the workflow on.
Import the ready-made template
Beginner, about 5 min to set up
1. Trigger in Aloware
Voicemail Saved
-
2. Action in Slack
Send Channel Message
Fields mapped from the earlier steps (a typical setup)
From Aloware To Slack Caller number Message: from Line name Message: line called Contact name Message: contact Voicemail link Message: listen Created at Message: time
Triggers and actions in this pair
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Good to know
- Disposition names are the ones your team set up in Aloware, so the Router and Filter conditions need the exact wording you use.
- Recording links may need an Aloware login to play. Post them to channels where only staff with access can see them.
- Communication Initiated fires for every call and text, which is a lot on a busy floor. Use Filters, or post Call Disposed instead.
Triggers (9)
- Contact CreatedTriggers when a contact is created.
- Contact UpdatedTriggers when a contact is updated.
- Contact DisposedTriggers when a contact is disposed.
- Communication InitiatedTriggers when the communication is iniated.
- Communication DisposedTriggers when the communication is disposed.
- Appointment SavedTriggers when the appointment is saved.
- Call DisposedTriggers when a call is disposed.
- Voicemail SavedTriggers when a voicemail is saved.
- Recording SavedTriggers when a recording is saved.
Actions (14)
- Send Channel MessagePost or Schedule a new message to a specific #channel
- Add ReminderAdds a reminder for the user
- Create ChannelCreates a new channel
- List All ChannelsRetrieve list of all channels
- Set Channel TopicSets the topic on a selected channel
- Set StatusSets your Slack status to the given text and emoji
- Invite User To ChannelInvite an existing User to an existing Channel. You must be a member of the channel to invite someone to it
- Find User by EmailFinds a user by matching against their email instead of their username
- Find User by IDFinds a user by their ID.
- Send Direct MessageSend a direct message to a user or yourself from the Slackbot. Can also schedule a message for later
- Send Private Channel MessagePost a new message to a private channel you choose. Can also schedule a message for later
- Update ProfileUpdate basic profile fields such as name or title
- Find MessageFinds a Slack message using the Slack Search feature
- Upload FileUpload file to your slack workplace
Why run this pair with FlowMattic
Aloware and Slack connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.
Callbacks happen sooner
Voicemails and new contacts reach Slack where the team is, rather than waiting in the Aloware inbox.
Managers see outcomes
Dispositions and recordings post to the right channel, so coaching and follow-up do not need a separate report.
High call volume, same price
FlowMattic runs on your WordPress site with unlimited runs, so a busy phone day costs no more to automate.
Common questions
Can Aloware send voicemail notifications to Slack?
Yes. A FlowMattic workflow with the Aloware Voicemail Saved trigger and Slack Send Channel Message posts each voicemail with the caller and a link.
Can call outcomes go to different channels?
Yes. Start with Call Disposed, add a Router with a condition on the disposition for each path, and give each path its own Slack step.
Can a rep get a Slack reminder for an appointment?
Yes. Appointment Saved can run Add Reminder for the rep with the meeting time, alongside a message to the team channel.
Which Aloware events can post to Slack?
Contacts created, updated or disposed, communications initiated or disposed, appointments, call dispositions, voicemails and recordings all start workflows.
Can I DM the agent who took the call?
Yes, if the event includes the agent's email. Find User by Email looks them up in Slack and Send Direct Message reaches them privately.
Did not find your answer? You can browse the help center or ask us directly.
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Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. Aloware integration 1.0.0, Slack integration 1.0.