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Connect Convictional and Slack

Convictional connects retailers and suppliers for drop-ship and marketplace selling. FlowMattic posts the events that need a person to Slack: an order was canceled, a supplier fulfilled it, stock on a product dropped, a retailer picked up a new item. Operations, merchandising and partner managers each see their part of the trade without refreshing the Convictional dashboard.

4 triggers 14 actions 5 example workflows 2 ready-made templates Unlimited runs

Try a pairing

When this happens in Convictional4 triggers

Do this in Slack14 actions

1. TriggerOrder Canceled
2. ActionSend Channel Message

When Convictional fires Order Canceled, FlowMattic runs Send Channel Message in Slack with the data from that event.

You build this in the FlowMattic workflow builder on your own site. See the setup steps

Convictional and Slack workflows you can build

Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.

Convictional app icon Slack app icon Ready-made template

Alert operations when a Convictional order is canceled

A canceled drop-ship order may need a refund or an apology to the shopper. The operations channel gets the order number and reason so someone handles it while the customer is waiting.

Order CanceledSend Channel Message

View the template
Convictional app icon Slack app icon

Share fulfilled orders with the customer service team

When a supplier ships, customer service sees the order and tracking details in their channel and can answer where-is-my-order questions without asking the supplier.

Order FulfilledSend Channel Message

Convictional app icon Slack app icon

Warn merchandising when stock runs low

Product Inventory Changed runs on every stock update. A Filter passes only items that fall below your threshold, so the channel hears about products that may sell out.

Product Inventory ChangedFilterSend Channel Message

Convictional app icon Slack app icon

Tell partner managers when a retailer selects a product

For suppliers, a product picked up by a new retailer is a new sales channel. The partner team hears which product and which retailer so they can check pricing and content.

Product SelectedSend Private Channel Message

Convictional app icon Slack app icon

Send large canceled orders to the account manager

A Filter keeps cancellations above an order value you set. The supplier's account manager gets a direct message so a big lost order becomes a conversation, not just a line in a report.

Order CanceledFilterFind User by EmailSend Direct Message

Set up: canceled orders to operations

When this is set up, every canceled Convictional order is posted to your operations channel with its number and reason.

  1. Add a Slack connection

    Open Connects in FlowMattic and add Slack with an account that belongs to the operations channel.

  2. Start with Order Canceled

    Create a workflow with the Convictional Order Canceled trigger and follow its instructions to link your Convictional account.

  3. Capture a cancellation

    Cancel a test order in Convictional, or wait for the next real one, so the workflow captures the order fields.

  4. Post the alert

    Add Send Channel Message, choose the operations channel and map the order number, partner, items and reason. Test it and turn the workflow on.

Import the ready-made template Beginner, about 5 min to set up
Alert operations when a Convictional order is canceled Template
  1. Convictional app icon 1. Trigger in Convictional Order Canceled
  2. Slack app icon 2. Action in Slack Send Channel Message

    Fields mapped from the earlier steps (a typical setup)

    From ConvictionalTo Slack
    Order numberMessage: order
    Partner nameMessage: supplier or retailer
    Order totalMessage: value
    Cancellation reasonMessage: reason
Built on the FlowMattic canvas. Test each step with real data, then switch the workflow on.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Good to know

  • Product Inventory Changed can run many times a day for a large catalogue. Always put a Filter in front of a channel message, or send it to a channel people can mute.
  • Whether you see orders as a retailer or a supplier depends on your Convictional account, and the order fields differ a little. Check a captured test event before mapping.
Convictional app icon

Convictional

Integration page

Triggers (4)

  • Order FulfilledTriggers when a fulfillment is added to an order. It does not occur when a fulfillment is updated.
  • Order CanceledTriggers when one or more line items on an existing order are canceled.
  • Product SelectedTriggers when a product is selected by a user in the Convictional web app.
  • Product Inventory ChangedTriggers when the inventory quantity of a product variant is updated by the Seller.

Actions (14)

  • Send Channel MessagePost or Schedule a new message to a specific #channel
  • Add ReminderAdds a reminder for the user
  • Create ChannelCreates a new channel
  • List All ChannelsRetrieve list of all channels
  • Set Channel TopicSets the topic on a selected channel
  • Set StatusSets your Slack status to the given text and emoji
  • Invite User To ChannelInvite an existing User to an existing Channel. You must be a member of the channel to invite someone to it
  • Find User by EmailFinds a user by matching against their email instead of their username
  • Find User by IDFinds a user by their ID.
  • Send Direct MessageSend a direct message to a user or yourself from the Slackbot. Can also schedule a message for later
  • Send Private Channel MessagePost a new message to a private channel you choose. Can also schedule a message for later
  • Update ProfileUpdate basic profile fields such as name or title
  • Find MessageFinds a Slack message using the Slack Search feature
  • Upload FileUpload file to your slack workplace

Why run this pair with FlowMattic

Convictional and Slack connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.

Exceptions reach a person

Cancellations, low stock and new product selections land in Slack, where someone acts on them, rather than in a dashboard nobody refreshes.

Each team gets its own events

Operations, customer service, merchandising and partner managers each follow the Convictional events that belong to their job.

Order data stays on your server

FlowMattic runs on your own WordPress site with unlimited runs, so a busy trading week does not add per-task charges.

Common questions

How do I get Slack alerts for Convictional orders?

Create a FlowMattic workflow with the Convictional Order Canceled or Order Fulfilled trigger, add Slack's Send Channel Message and pick a channel. Capture a test order, map its fields into the message and switch the workflow on.

Can I be told only about products that are nearly out of stock?

Yes. Use Product Inventory Changed with a Filter on the inventory quantity, for example less than ten, before Send Channel Message. Updates above the threshold stop at the Filter.

Does this work for both retailers and suppliers?

Yes. The triggers run for the Convictional account you link. Retailers usually care most about fulfilled and canceled orders, suppliers about products selected and inventory.

Can I log the same orders in a spreadsheet?

Yes. Add a Google Sheets or Airtable step to the workflow before or after the Slack message, using the same captured order fields.

Did not find your answer? You can browse the help center or ask us directly.

Start automating Convictional and Slack

Install FlowMattic, connect both accounts and import a template. Every run stays on your own server.

30-day money-back guarantee Unlimited workflows and runs Self-hosted

Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. Convictional integration 1.0.0, Slack integration 1.0.