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Connect MaintainX and Slack

MaintainX runs your work orders on the shop floor; Slack is where supervisors and office staff follow up. FlowMattic posts status changes to the maintenance channel, routes new work orders by location, flags safety categories and DMs a supervisor when a job is on hold. For maintenance and facilities teams who want work orders visible without opening another app.

3 triggers 14 actions 5 example workflows 2 ready-made templates Unlimited runs

Try a pairing

When this happens in MaintainX3 triggers

Do this in Slack14 actions

1. TriggerWork Order Status Change
2. ActionSend Channel Message

When MaintainX fires Work Order Status Change, FlowMattic runs Send Channel Message in Slack with the data from that event.

You build this in the FlowMattic workflow builder on your own site. See the setup steps

MaintainX and Slack workflows you can build

Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.

MaintainX app icon Slack app icon Ready-made template

Alert the maintenance channel when a work order status changes

The work order title, asset and new status post to the channel, so supervisors see jobs move from open to in progress to done during the shift.

Work Order Status ChangeSend Channel Message

View the template
MaintainX app icon Slack app icon

Send new work orders to the channel for each site

A Router reads the location, so each plant, store or building has its own channel and crews only see jobs they can reach.

New Work OrderRouterSend Channel Message

MaintainX app icon Slack app icon

Tell the supervisor when a job goes on hold

A Filter keeps changes to on hold, and the supervisor gets a DM with the work order, so a job waiting for parts or access is not forgotten.

Work Order Status ChangeFilterSend Direct Message

MaintainX app icon Slack app icon

Flag safety work orders in a private channel

When the safety category is added to a work order, a Filter catches it and the safety officer's private channel hears about it straight away.

New Category on Work OrderFilterSend Private Channel Message

MaintainX app icon Slack app icon

Remind the assignee about work orders due tomorrow

Date/Time Formatter reads the due date and Add Reminder nudges the technician the morning it is due, so scheduled preventive work is done on time.

New Work OrderDate/Time FormatterAdd Reminder

Set up: status change alerts

At the end, every MaintainX work order that changes status posts its title, asset and new status to your maintenance channel.

  1. Connect Slack

    Add your Slack workspace under Connects in FlowMattic.

  2. Start with Work Order Status Change

    Create a workflow with MaintainX and Work Order Status Change, then follow the trigger's instructions to add the workflow as a webhook in MaintainX.

  3. Change a test work order

    Move a test work order from open to in progress so FlowMattic captures the event fields.

  4. Post to maintenance

    Add Slack Send Channel Message, choose the channel, map the title, asset, location and new status, test it and switch the workflow on.

Import the ready-made template Beginner, about 5 min to set up
Alert the maintenance channel when a work order status changes Template
  1. MaintainX app icon 1. Trigger in MaintainX Work Order Status Change
  2. Slack app icon 2. Action in Slack Send Channel Message

    Fields mapped from the earlier steps (a typical setup)

    From MaintainXTo Slack
    Work order titleMessage: job
    AssetMessage: asset
    LocationMessage: site
    New statusMessage: status
    AssigneeMessage: technician
Built on the FlowMattic canvas. Test each step with real data, then switch the workflow on.

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Good to know

  • Status names and categories come from your MaintainX setup, so Filter values must match them exactly.
  • A busy site can change many statuses per shift. Post only the statuses that need a person, such as on hold or done, if the channel gets noisy.
  • Technicians on the floor may not read Slack. Use these alerts for supervisors and office staff, and leave the work itself in the MaintainX app.
MaintainX app icon

MaintainX

Integration page

Triggers (3)

  • New Category on Work OrderTriggers when a new category is added to a work order.
  • New Work OrderTriggers when a new work order is created.
  • Work Order Status ChangeTriggers when a work order status is changed.

Actions (14)

  • Send Channel MessagePost or Schedule a new message to a specific #channel
  • Add ReminderAdds a reminder for the user
  • Create ChannelCreates a new channel
  • List All ChannelsRetrieve list of all channels
  • Set Channel TopicSets the topic on a selected channel
  • Set StatusSets your Slack status to the given text and emoji
  • Invite User To ChannelInvite an existing User to an existing Channel. You must be a member of the channel to invite someone to it
  • Find User by EmailFinds a user by matching against their email instead of their username
  • Find User by IDFinds a user by their ID.
  • Send Direct MessageSend a direct message to a user or yourself from the Slackbot. Can also schedule a message for later
  • Send Private Channel MessagePost a new message to a private channel you choose. Can also schedule a message for later
  • Update ProfileUpdate basic profile fields such as name or title
  • Find MessageFinds a Slack message using the Slack Search feature
  • Upload FileUpload file to your slack workplace

Why run this pair with FlowMattic

MaintainX and Slack connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.

Supervisors see the shift

Status changes and new jobs appear in Slack, so supervisors know where work stands without walking the floor.

Safety issues reach one owner

Safety categories go to a private channel for the people responsible, rather than a general maintenance feed.

Every site, one flat cost

FlowMattic runs on your WordPress site with unlimited runs, so adding more sites does not raise the cost of the alerts.

Common questions

How do I send MaintainX work order updates to Slack?

Create a FlowMattic workflow with the MaintainX Work Order Status Change trigger, add the workflow as a webhook in MaintainX, then add Slack Send Channel Message and map the work order fields.

Can each location post to its own channel?

Yes. Add a Router after New Work Order or Work Order Status Change, with one path per location, each ending in that site's Slack channel.

Can only urgent or high priority work orders be posted?

Yes. Add a Filter on the priority field after the trigger so only the priorities you choose reach Slack.

Can the supervisor be told when a job is completed?

Yes. Use Work Order Status Change with a Filter for the done status, then Send Direct Message to the supervisor or a post to the site channel.

Does closing a job in Slack close it in MaintainX?

No. Slack receives updates from MaintainX. Technicians still update and close work orders in the MaintainX app.

Did not find your answer? You can browse the help center or ask us directly.

Start automating MaintainX and Slack

Install FlowMattic, connect both accounts and import a template. Every run stays on your own server.

30-day money-back guarantee Unlimited workflows and runs Self-hosted

Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. MaintainX integration 1.0.0, Slack integration 1.0.