Desku.io
A Helpdesk Solution build to help Customer Care Services with its smart and sleek features like Ticketing System, Live Chat, Knowledge Base and various useful integrations.
Version: 1.0
Supported triggers and actions in Desku.io
Workflow is a set of actions. Trigger is an event that starts the workflow, and an action is an event that is executed by workflow to sync data with your app.
When this happens..
New Ticket
Triggers when new ticket is created
Change Ticket Agent
Triggers when the ticket agent changes
Change Ticket Priority
Triggers when the ticket priority is changed
Change Ticket Status
Triggers when the ticket status is changed
Change Ticket Tag
Triggers when someone tags a ticket in your Desku
Add New Customer
Triggers when a customer is created
Update Customer
Triggers when a customer is updated in your Desku
Add/Update Customer
Triggers when a customer is created or updated in your Desku
Do this..
Create Ticket
Create a new ticket in Desku
Create Customer
Create a new customer in Desku
Workflow Examples
Workflow Name | Applications |
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When a form submission is received in Contact Form 7, create a new ticket in Desku.io |
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When a new customer is created in Desku.io, create a new user in WordPress |
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When a ticket priority is changed in Desk.io, send WhatsApp template message to support executive using WA.Team |
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When a new ticket is created in Desku.io, add the ticket details to Google Spreadsheet |
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When a new submission is received in Typeform, check if a field value matches to a string, and create a new customer in Desku.io |
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When a new subscription is created in Stripe, create a new customer in Desku.io and add subscription details to Google Spreadsheet |
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