Connect Brevo (Sendinblue) and FluentCRM

Some WordPress sites send newsletters from FluentCRM and transactional or SMS messages from Brevo (Sendinblue), or are moving from one to the other. FlowMattic keeps the two contact lists in step from your own site: bounces, unsubscribes and deletions in Brevo update FluentCRM, and FluentCRM tags can create Brevo contacts.

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30 triggers 54 actions 7 example workflows 1 ready-made template Unlimited runs

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When this happens in Brevo (Sendinblue)10 triggers

Do this in FluentCRM51 actions

1. TriggerContact Deleted

2. ActionRemove Lists From Contact

When Brevo (Sendinblue) fires Contact Deleted, FlowMattic runs Remove Lists From Contact in FluentCRM with the data from that event.

You build this in the FlowMattic workflow builder on your own site. See the setup steps

Brevo (Sendinblue) and FluentCRM workflows you can build

Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.

Ready-made template

Remove contacts from FluentCRM lists when deleted in Brevo

When a contact is deleted in Brevo, Remove Lists From Contact takes them off the matching FluentCRM lists, so you do not keep emailing someone you meant to drop.

Contact DeletedRemove Lists From Contact

View the template

Mark hard bounces as bounced in FluentCRM

An address that hard bounces in Brevo will bounce from FluentCRM too. Update Contact Status sets it to bounced, which protects your sending reputation.

Message Hard BouncedGet Contact by EmailUpdate Contact Status

Respect unsubscribes made in Brevo

When someone unsubscribes from a Brevo email, set their FluentCRM status to unsubscribed as well, so leaving one tool means leaving both.

Message UnsubscribedUpdate Contact Status

Tag FluentCRM contacts who click Brevo emails

Message Clicked adds an engaged tag in FluentCRM, so your FluentCRM automations can offer something to people who are clearly reading.

Message ClickedAdd Tags to Contact

Copy tagged FluentCRM contacts into Brevo

When a contact gets a tag such as SMS opt-in or customer, Create a New Contact adds them to Brevo, ready for the messages you send from there.

Contact Added to TagsFilterCreate a New Contact

Add new Brevo list members to FluentCRM

People who join a Brevo list, for example through a Brevo form, are created or updated in FluentCRM with a list of your choice, so both tools know them.

Contact Added to ListCreate or Update ContactAdd Lists to Contact

Update Brevo when a FluentCRM contact unsubscribes

The reverse of the Brevo unsubscribe flow. Contact Status Change to Unsubscribed runs Update a Contact in Brevo, so opt-outs made in FluentCRM are carried over.

Contact Status Change to UnsubscribedUpdate a Contact

Set up: carry Brevo deletions to FluentCRM

At the end, deleting a contact in Brevo removes them from the FluentCRM lists you choose.

Connect Brevo
Under Connects, add your Brevo (Sendinblue) account. FluentCRM runs on your site, so it needs no connection.
Start with Contact Deleted
Create a workflow with the Brevo Contact Deleted trigger and delete a test contact in Brevo to capture the data.
Remove the lists
Add FluentCRM Remove Lists From Contact, map the email from Brevo and choose the lists to remove.
Test and switch on
Test the step on the test contact, check the result in FluentCRM and switch the workflow on.

Import the ready-made template Beginner, about 5 min to set up

From Brevo (Sendinblue)	To FluentCRM
Contact email	Contact to update
Brevo list	FluentCRM lists to remove

Triggers and actions in this pair

A trigger starts a workflow. An action is something FlowMattic does in the app as a step.

Good to know

If you sync unsubscribes or contacts in both directions, add a Filter or a tag check so an update from one side does not start the other workflow again.
Brevo's actions here create, update and delete contacts. Lists and tags in these examples are managed on the FluentCRM side.
Contacts are matched by email. Someone with different addresses in the two tools is treated as two people.

Brevo (Sendinblue)

Integration page

Triggers (10)

Message Marked as SpamTriggers when Message Marked as Spam
Message OpenedTriggers when Message Opened
Message ClickedTriggers when Message Clicked
Message Hard BouncedTriggers when Message Hard Bounced
Message UnsubscribedTriggers when Message Unsubscribed
Message Soft BouncedTriggers when Message Soft Bounced
Message DeliveredTriggers when Message Delivered
Contact Added to ListTriggers when contact added to a list
Contact UpdatedTriggers when contact is updated
Contact DeletedTriggers when contact is deleted

Actions (3)

Create a New ContactCreate a new contact in Sendinblue
Update a ContactUpdate existing contact
Delete a ContactDelete an existing contact

FluentCRM

Integration page

Triggers (20)

New Contact CreatedTriggers when a new contact is created in FluentCRM.
Contact UpdatedTriggers when a contact is updated in FluentCRM.
Contact Custom Fields UpdatedTriggers when a contact custom field is updated in FluentCRM.
Contact Added to ListsTriggers when a contact is added to one or more lists in FluentCRM.
Contact Removed From ListsTriggers when a contact is removed from one or more lists in FluentCRM.
Contact Added to TagsTriggers when a contact is added to one or more tags in FluentCRM.
Contact Removed From TagsTriggers when a contact is removed from one or more tags in FluentCRM.
Contact Status Change to SubscribedTriggers when contact status is changed to subscribed
Contact Status Change to UnsubscribedTriggers when a contact is unsubscribed from a list in FluentCRM.
Company CreatedTriggers when a new company is created in FluentCRM.
Company UpdatedTriggers when a company is updated in FluentCRM.
Company DeletedTriggers when a company is deleted in FluentCRM.
Company Assigned to ContactTriggers when a company is assigned to a contact in FluentCRM.
Company Unassigned from ContactTriggers when a company is unassigned from a contact in FluentCRM.
Email OpenedTriggers when a contact opens an email for first time.
Email ClickedTriggers when a contact clicks a link in an email.
Email UnsubscribedTriggers when a contact unsubscribes via email.
Contact DeletedTriggers when a contact is deleted from FluentCRM.
Email BouncedTriggers when an email bounces for a contact.
Campaign SentTriggers when a campaign has finished sending all emails and is archived

Actions (51)

Create or Update ContactCreates a new contact or updates an existing contact in FluentCRM based on email address.
Create ContactCreates a new contact in FluentCRM.
Get Contact by EmailRetrieves a contact from FluentCRM by their email address.
Get Contact by Contact IDRetrieves a contact from FluentCRM by their contact ID.
Get Contact by User IDRetrieves a contact from FluentCRM by their user ID.
Get Contact by Tag IDsRetrieves contacts from FluentCRM by one or more tag IDs.
Get Contact by List IDsRetrieves contacts from FluentCRM by one or more list IDs.
Get Contact by StatusRetrieves contacts from FluentCRM by their subscription status.
Get Contact by SegmentRetrieves contacts from FluentCRM by a specific segment.
Add Note to ContactAdds a note to an existing contact in FluentCRM.
Get Contact NotesRetrieves all notes for a specific contact in FluentCRM.
Add Event to ContactAdds an event to an existing contact in FluentCRM.
Add Lists to ContactAdds one or more lists to an existing contact in FluentCRM.
Remove Lists From ContactRemoves one or more lists from an existing contact in FluentCRM.
Add Tags to ContactAdds one or more tags to an existing contact in FluentCRM.
Remove Tags From ContactRemoves one or more tags from an existing contact in FluentCRM.
Create or Update TagCreates a new tag or updates an existing tag in FluentCRM.
Create ListCreates a new contact list in FluentCRM for organizing subscribers.
Create or Update CompanyCreates a new company or updates an existing company in FluentCRM based on company name.
Create CompanyCreates a new company in FluentCRM.
Update CompanyUpdates an existing company in FluentCRM.
Delete CompanyPermanently removes a company from FluentCRM.
Assign Company to ContactAssigns an existing company to a contact in FluentCRM.
Remove Company from ContactRemoves an existing company from a contact in FluentCRM.
Add Note to CompanyAdds a note to an existing company in FluentCRM.
Get Company NotesRetrieves all notes for a specific company in FluentCRM.
List Email TemplatesRetrieves a list of email templates from FluentCRM.
Create Email TemplateCreates a FluentCRM email template using a FlowMattic email template. The processed HTML from FlowMattic will be used for the FluentCRM template.
Update Email TemplateUpdates an existing email template in FluentCRM.
Create CampaignCreates a new email campaign in FluentCRM with specified settings and content.
Delete CampaignPermanently removes an email campaign from FluentCRM.
List SequencesRetrieves a list of email sequences from FluentCRM.
Create SequenceCreates a new email sequence (automation funnel) in FluentCRM with trigger settings.
Add Email to SequenceAdds a new email to an existing sequence in FluentCRM.
Add Subscriber to SequenceEnrolls a contact into an existing email sequence in FluentCRM.
Delete SequencePermanently removes an email sequence from FluentCRM.
Remove Subscriber from SequenceUnenrolls a contact from an existing email sequence in FluentCRM.
Send Email to ContactSends an email to a contact in FluentCRM.
Send Email by TemplateSends an email to a contact using a specific template in FluentCRM.
Send Email by CampaignSends an email to a contact using a specific campaign in FluentCRM.
Get Contacts Who Opened EmailRetrieves a list of contacts who opened an email from specific campaign in FluentCRM.
Get Contacts Who Clicked EmailRetrieves a list of contacts who clicked on an email from specific campaign in FluentCRM.
Get Contacts Who Unsubscribed from EmailRetrieves a list of contacts who unsubscribed from an email from specific campaign in FluentCRM.
Get Contacts Who Did Not Open EmailRetrieves a list of contacts who did not open an email from specific campaign in FluentCRM.
Add Purchase to ContactAdds purchase/order data to a FluentCRM contact from any source (EDD, WooCommerce, custom plugins). Enables purchase-based segmentation and automation.
Delete ContactPermanently removes a contact from FluentCRM.
Update Contact StatusUpdates the subscription status of a contact (subscribed, unsubscribed, pending, bounced).
Get All ListsRetrieves all available contact lists from FluentCRM.
Get All TagsRetrieves all available contact tags from FluentCRM.
Delete TagPermanently removes a tag from FluentCRM.
Delete ListPermanently removes a contact list from FluentCRM.

Why run this pair with FlowMattic

Brevo (Sendinblue) and FluentCRM connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.

One opt-out, both tools

Unsubscribes, bounces and deletions carry across, so you do not email people who already asked to stop.

FluentCRM data stays home

FluentCRM and FlowMattic both run in your WordPress, so your contact list stays on your server while it syncs.

Large lists, no task count

Runs are unlimited, so every open, click and bounce event can update FluentCRM without a usage bill.

Common questions

Can Brevo and FluentCRM sync both ways?

Yes, with one workflow per direction. Brevo triggers update FluentCRM, and FluentCRM triggers run Brevo's Create a New Contact or Update a Contact. Add a Filter to stop loops.

Do Brevo bounces reach FluentCRM?

Yes. Message Hard Bounced and Message Soft Bounced are Brevo triggers, so you can set a status on hard bounces and only tag soft bounces to watch them.

Can I move my list from Brevo to FluentCRM?

New and changed contacts can flow over with Contact Added to List and Contact Updated. For the existing list, export it from Brevo and import it into FluentCRM once.

Which Brevo email events can tag FluentCRM contacts?

Message Opened, Message Clicked, Message Delivered and Message Marked as Spam can each add or remove FluentCRM tags, so engagement in Brevo shows up on the contact.

Is Brevo the same as Sendinblue?

Yes. Sendinblue renamed itself Brevo, which is why the FlowMattic app is listed as Brevo (Sendinblue). You connect it with your Brevo account.

Did not find your answer? You can browse the help center or ask us directly.

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Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. Brevo (Sendinblue) integration 2.0.1, FluentCRM integration 2.1.1.