Razorpay reports a lot of events that someone should act on: a failed payment, a new dispute, a rejected payout, a subscription that stopped charging. FlowMattic sends the ones you choose into Slack from your WordPress site, so finance, support and founders of Indian businesses see money problems in the channel they already watch, with the details needed to act.
60 triggers 14 actions 7 example workflows 3 ready-made templates Unlimited runs
When this happens in Razorpay60 triggers
Do this in Slack14 actions
1. TriggerPayment Failed2. ActionSend Channel MessageWhen Razorpay fires Payment Failed, FlowMattic runs Send Channel Message in Slack with the data from that event.
You build this in the FlowMattic workflow builder on your own site. See the setup steps
Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.
Ready-made templateEach failed payment posts the amount, method, customer contact and error reason to #payments, so support can reach the customer and help them pay another way.
Payment FailedSend Channel Message
View the template A new dispute goes to a private finance channel with the payment ID and amount, and a Slack reminder is set so evidence is gathered before the response deadline.
Payment Dispute CreatedSend Private Channel MessageAdd Reminder
Payouts to vendors or staff that fail need a person, not a channel. FlowMattic finds the finance lead by email and sends the payout details as a direct message.
Payout RejectedFind User by EmailSend Direct Message
When Razorpay reports downtime for a method such as a bank or UPI, the support channel topic says so, and a message explains it, so agents know why customers cannot pay.
Payment Downtime StartedSet Channel TopicSend Channel Message
A halted subscription has stopped charging after failed attempts. A message to #customer-success with the subscription and customer lets the team step in before the customer churns.
Subscription HaltedSend Channel Message
Number Formatter turns the settlement amount into a readable rupee figure, and a short message in #finance shows what is on its way to the bank account.
Settlement ProcessedNumber FormatterSend Channel Message
A Router checks the order amount. Big orders go to #wins with the customer name, and the rest go to a quieter log channel, so the team sees what matters.
Order PaidRouterSend Channel Message
When you finish, every failed Razorpay payment posts a message with its details to a Slack channel.
Add your Slack workspace under Connects and decide which channel should receive payment alerts.
Create a workflow with the Razorpay Payment Failed trigger and follow the steps it shows to link your Razorpay account.
Make a test payment that fails, or wait for a real one, so FlowMattic has data to map.
Add Number Formatter to show the amount in rupees rather than paise.
Add Send Channel Message, pick the channel and build the text from the amount, method, contact and error description. Test it and switch the workflow on.
1. Trigger in Razorpay
Payment Failed
2. Action in Slack
Send Channel Message
Fields mapped from the earlier steps (a typical setup)
| From Razorpay | To Slack |
|---|---|
| Payment ID | Reference |
| Amount after Number Formatter | Amount |
| Method | Payment method |
| Email and contact | Customer |
| Error description | Why it failed |
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Razorpay and Slack connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.
Razorpay events reach FlowMattic on your own WordPress site and go to Slack from there, with no extra service in between.
Runs are unlimited, so a festive sale with thousands of payments needs no bigger plan.
Disputes go to finance, downtime to support and big wins to sales, using Razorpay's own event types.
Create a FlowMattic workflow with the Razorpay Payment Failed trigger and add Slack Send Channel Message. Map the amount, method and error description into the message, test it and switch it on.
Yes. Razorpay has Refund Created, Refund Processed and Refund Failed triggers. Refund Failed is worth a direct message, since the customer is still waiting for their money.
Yes. Payment Link Paid, Payment Link Expired, Invoice Paid and Invoice Expired are all triggers, so you can post when a customer pays or lets a link lapse.
Yes. Each workflow posts to the channel you pick, and a Router inside one workflow can choose a channel by amount, method or notes on the payment.
Razorpay has no action here that lists payments, so a summary needs the events stored first. Save each payment to WP Tables as it arrives, and post a total from there on a Schedule.
Did not find your answer? You can browse the help center or ask us directly.
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Reviewed 23 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. Razorpay integration 1.0, Slack integration 1.0.
