Some leads still arrive as plain emails: portal notifications, forwarded enquiries, booking confirmations or replies you BCC. Email Parser gives you an address that reads each message, and FluentCRM on the same WordPress site files the sender as a contact with the notes, tags and sequences you choose.
22 triggers51 actions7 example workflows1 ready-made templateUnlimited runs
Try a pairing
When this happens in Email Parser2 triggers
Do this in FluentCRM51 actions
1. TriggerEmail Received
2. ActionCreate or Update Contact
When Email Parser fires Email Received, FlowMattic runs Create or Update Contact in FluentCRM with the data from that event.
You build this in the FlowMattic workflow builder on your own site. See the setup steps
Email Parser and FluentCRM workflows you can build
Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.
Ready-made template
Create or update a FluentCRM contact from each email
Forward enquiries to the parser address and the sender's name and email land in FluentCRM, updating the existing contact when that person is already there.
BCC the parser address on emails you send to prospects. The workflow finds the contact by email and adds the subject and body as a note, so the CRM shows the whole conversation.
Email Received→Get Contact by Email→Add Note to Contact
Read lead notification emails from listing portals
Directory and marketplace sites often send leads as a formatted email. An AI Agent pulls the name, phone and request out of the body before FluentCRM stores them as a contact.
Email Received (v2)→AI Agent→Create or Update Contact
Tag contacts by the address or subject they wrote to
Point support, sales and partner mail at the parser. A Router reads the subject and adds the matching tag, so FluentCRM segments know who wrote about what.
Email Received (v2)→Create or Update Contact→Router→Add Tags to Contact
Honour unsubscribe requests that come in by email
People still reply asking to be removed. A Filter checks the subject or body for the request and Update Contact Status marks that sender unsubscribed in FluentCRM.
Email Received→Filter→Update Contact Status
Start a follow-up sequence from booking confirmations
When an outside booking tool emails you a confirmation, the guest becomes a contact and joins the FluentCRM sequence that sends directions and a reminder before the visit.
Email Received (v2)→Create or Update Contact→Add Subscriber to Sequence
Record offline orders from receipt emails
Orders from a marketplace or till that only email a receipt can still count. Number Formatter cleans the total and Add Purchase to Contact adds it to the buyer's history.
Email Received→Number Formatter→Add Purchase to Contact
Set up: a contact from each email
At the end, every email sent to your parser address creates or updates a FluentCRM contact for its sender.
1
Start with Email Received
Create a workflow, choose Email Parser and the Email Received trigger, and copy the parser email address FlowMattic shows.
2
Send a test email
Forward a real enquiry to that address so FlowMattic captures the sender, subject and body fields.
3
Add the FluentCRM step
Add FluentCRM Create or Update Contact. FluentCRM runs on the same site, so no extra connection is needed.
4
Map and switch on
Map the sender's name and email, pick the list, tags and status, test the step and switch the workflow on.
Create or update a FluentCRM contact from each emailTemplate
1. Trigger in Email Parser
Email Received
2. Action in FluentCRM
Create or Update Contact
Fields mapped from the earlier steps (a typical setup)
From Email Parser
To FluentCRM
Sender email
Email
Sender name
First name
Subject
Custom field: enquiry
Received date
Custom field: first contact
Built on the FlowMattic canvas. Test each step with real data, then switch the workflow on.
Triggers and actions in this pair
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Good to know
Email Parser only has triggers, so these workflows always start from an incoming email. FluentCRM events cannot send mail into the parser.
Someone who emails you has not opted in to newsletters. Set the contact status in Create or Update Contact to match the consent you actually have.
When you forward mail, the sender becomes you. Have the original sender's address extracted from the body, or set up automatic forwarding so the sender is kept.
Add Note to Contact and Add Tags to Contact need an existing contact, so look it up or create it first in the same workflow.
New Contact CreatedTriggers when a new contact is created in FluentCRM.
Contact UpdatedTriggers when a contact is updated in FluentCRM.
Contact Custom Fields UpdatedTriggers when a contact custom field is updated in FluentCRM.
Contact Added to ListsTriggers when a contact is added to one or more lists in FluentCRM.
Contact Removed From ListsTriggers when a contact is removed from one or more lists in FluentCRM.
Contact Added to TagsTriggers when a contact is added to one or more tags in FluentCRM.
Contact Removed From TagsTriggers when a contact is removed from one or more tags in FluentCRM.
Contact Status Change to SubscribedTriggers when contact status is changed to subscribed
Contact Status Change to UnsubscribedTriggers when a contact is unsubscribed from a list in FluentCRM.
Company CreatedTriggers when a new company is created in FluentCRM.
Company UpdatedTriggers when a company is updated in FluentCRM.
Company DeletedTriggers when a company is deleted in FluentCRM.
Company Assigned to ContactTriggers when a company is assigned to a contact in FluentCRM.
Company Unassigned from ContactTriggers when a company is unassigned from a contact in FluentCRM.
Email OpenedTriggers when a contact opens an email for first time.
Email ClickedTriggers when a contact clicks a link in an email.
Email UnsubscribedTriggers when a contact unsubscribes via email.
Contact DeletedTriggers when a contact is deleted from FluentCRM.
Email BouncedTriggers when an email bounces for a contact.
Campaign SentTriggers when a campaign has finished sending all emails and is archived
Actions (51)
Create or Update ContactCreates a new contact or updates an existing contact in FluentCRM based on email address.
Create ContactCreates a new contact in FluentCRM.
Get Contact by EmailRetrieves a contact from FluentCRM by their email address.
Get Contact by Contact IDRetrieves a contact from FluentCRM by their contact ID.
Get Contact by User IDRetrieves a contact from FluentCRM by their user ID.
Get Contact by Tag IDsRetrieves contacts from FluentCRM by one or more tag IDs.
Get Contact by List IDsRetrieves contacts from FluentCRM by one or more list IDs.
Get Contact by StatusRetrieves contacts from FluentCRM by their subscription status.
Get Contact by SegmentRetrieves contacts from FluentCRM by a specific segment.
Add Note to ContactAdds a note to an existing contact in FluentCRM.
Get Contact NotesRetrieves all notes for a specific contact in FluentCRM.
Add Event to ContactAdds an event to an existing contact in FluentCRM.
Add Lists to ContactAdds one or more lists to an existing contact in FluentCRM.
Remove Lists From ContactRemoves one or more lists from an existing contact in FluentCRM.
Add Tags to ContactAdds one or more tags to an existing contact in FluentCRM.
Remove Tags From ContactRemoves one or more tags from an existing contact in FluentCRM.
Create or Update TagCreates a new tag or updates an existing tag in FluentCRM.
Create ListCreates a new contact list in FluentCRM for organizing subscribers.
Create or Update CompanyCreates a new company or updates an existing company in FluentCRM based on company name.
Create CompanyCreates a new company in FluentCRM.
Update CompanyUpdates an existing company in FluentCRM.
Delete CompanyPermanently removes a company from FluentCRM.
Assign Company to ContactAssigns an existing company to a contact in FluentCRM.
Remove Company from ContactRemoves an existing company from a contact in FluentCRM.
Add Note to CompanyAdds a note to an existing company in FluentCRM.
Get Company NotesRetrieves all notes for a specific company in FluentCRM.
List Email TemplatesRetrieves a list of email templates from FluentCRM.
Create Email TemplateCreates a FluentCRM email template using a FlowMattic email template. The processed HTML from FlowMattic will be used for the FluentCRM template.
Update Email TemplateUpdates an existing email template in FluentCRM.
Create CampaignCreates a new email campaign in FluentCRM with specified settings and content.
Delete CampaignPermanently removes an email campaign from FluentCRM.
List SequencesRetrieves a list of email sequences from FluentCRM.
Create SequenceCreates a new email sequence (automation funnel) in FluentCRM with trigger settings.
Add Email to SequenceAdds a new email to an existing sequence in FluentCRM.
Add Subscriber to SequenceEnrolls a contact into an existing email sequence in FluentCRM.
Delete SequencePermanently removes an email sequence from FluentCRM.
Remove Subscriber from SequenceUnenrolls a contact from an existing email sequence in FluentCRM.
Send Email to ContactSends an email to a contact in FluentCRM.
Send Email by TemplateSends an email to a contact using a specific template in FluentCRM.
Send Email by CampaignSends an email to a contact using a specific campaign in FluentCRM.
Get Contacts Who Opened EmailRetrieves a list of contacts who opened an email from specific campaign in FluentCRM.
Get Contacts Who Clicked EmailRetrieves a list of contacts who clicked on an email from specific campaign in FluentCRM.
Get Contacts Who Unsubscribed from EmailRetrieves a list of contacts who unsubscribed from an email from specific campaign in FluentCRM.
Get Contacts Who Did Not Open EmailRetrieves a list of contacts who did not open an email from specific campaign in FluentCRM.
Add Purchase to ContactAdds purchase/order data to a FluentCRM contact from any source (EDD, WooCommerce, custom plugins). Enables purchase-based segmentation and automation.
Delete ContactPermanently removes a contact from FluentCRM.
Update Contact StatusUpdates the subscription status of a contact (subscribed, unsubscribed, pending, bounced).
Get All ListsRetrieves all available contact lists from FluentCRM.
Get All TagsRetrieves all available contact tags from FluentCRM.
Delete TagPermanently removes a tag from FluentCRM.
Delete ListPermanently removes a contact list from FluentCRM.
Why run this pair with FlowMattic
Email Parser and FluentCRM connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.
Old email habits feed the CRM
Partners and portals that only send email still reach FluentCRM without anyone copying details from the inbox.
Both halves live in WordPress
Email Parser is part of FlowMattic and FluentCRM is a WordPress plugin, so parsed mail goes into your contact table on your own server.
Unlimited emails, no task bill
Runs are unlimited on every plan, so a shared inbox that forwards hundreds of messages a day costs no more than one.
Common questions
How do I add contacts to FluentCRM from incoming emails?
Create a workflow with the Email Parser Email Received trigger, send a test email to the address it gives you, then add a FluentCRM Create or Update Contact step and map the sender's email and name.
Can I pull a phone number out of the email body?
Yes. Add an AI Agent step that reads the body and returns the fields you ask for, such as phone, company and request. Map its answers into the FluentCRM contact or custom fields.
What is the difference between Email Received and Email Received (v2)?
Each trigger listens on its own parser address. Choose one when you build the workflow and send mail to the address it shows. The FluentCRM steps after it work the same either way.
Will a repeat sender create a duplicate contact?
No, when you use Create or Update Contact. FluentCRM matches on email, so a second message updates the existing contact and the note or tag steps add to the same record.
Can I send an email from FluentCRM in reply?
Yes. After the contact is created, add Send Email to Contact or Send Email by Template so the sender gets an acknowledgement from your FluentCRM setup.
30-day money-back guarantee Unlimited workflows and runs Self-hosted
Reviewed 27 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. Email Parser integration 1.0, FluentCRM integration 2.1.1.
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