A form usually ends with a generic thank you. With FlowMattic, Fluent Forms can pass each submission to OpenAI and act on the answer: show a tailored reply on the page, send hot leads to your booking page, screen public posts for abuse or turn an uploaded voice note into text. It suits WordPress site owners who want forms that respond to what people wrote.
2 triggers 12 actions 6 example workflows 8 ready-made templates Unlimited runs
When this happens in Fluent Forms2 triggers
Do this in OpenAI (ChatGPT)10 actions
1. TriggerNew Form Submission2. ActionGenerate ContentWhen Fluent Forms fires New Form Submission, FlowMattic runs Generate Content in OpenAI (ChatGPT) with the data from that event.
You build this in the FlowMattic workflow builder on your own site. See the setup steps
Each one uses only triggers and actions the two integrations ship today, plus FlowMattic's own tools. Where the library has a ready-made template, import it instead of building from scratch.
Ready-made templateGenerate Content writes a reply from the visitor's own answers and Set Custom Response shows it after they submit, so a quiz or advice form gives a real answer on the spot.
New Form SubmissionGenerate ContentSet Custom Response
View the template Create Moderation checks the text against OpenAI's content policy. A Router shows flagged visitors a polite refusal and everyone else a confirmation.
New Form SubmissionCreate ModerationRouterSet Custom Response
OpenAI scores the lead from their message and budget. A Router redirects strong leads to your calendar page and others to a resources page.
New Form SubmissionAsk Chat GPTRouterRedirect to Custom URL
Ready-made templateA visitor describes what they want, Generate Image creates it, and Email (SMTP) sends the result, which works for personalised cards, mock-ups or giveaways.
New Form SubmissionGenerate ImageEmail (SMTP)
View the template For forms with an audio upload, Create Transcription turns the recording into text and WP Tables stores it next to the entry, so nobody has to listen to each one.
New Form SubmissionCreate TranscriptionWP Tables
Generate Content labels each feedback entry as positive, neutral or negative. A Filter lets only negative ones through, and the owner gets an email to follow up personally.
New Form SubmissionGenerate ContentFilterEmail (SMTP)
By the end, visitors who submit your form see a reply OpenAI wrote from their answers.
Add your OpenAI API key under Connects in FlowMattic. Fluent Forms runs on the same WordPress site, so it needs no connection.
Start a workflow with the Fluent Forms New Form Submission trigger, pick the form and submit a test entry.
Add Generate Content and write a prompt that includes the visitor's answers, the tone you want and a length limit.
Add Set Custom Response and map the generated text into it, then test with a real submission and switch the workflow on.
1. Trigger in Fluent Forms
New Form Submission
2. Action in OpenAI (ChatGPT)
Generate Content
3. Action in Fluent Forms
Set Custom Response
Fields mapped from the earlier steps (a typical setup)
| From Fluent Forms | To Fluent Forms |
|---|---|
| Name field | Prompt: who is asking |
| Question or goal field | Prompt: what they want |
| Choice fields | Prompt: their situation |
| Generated content | Custom response text |
A trigger starts a workflow. An action is something FlowMattic does in the app as a step.
Fluent Forms and OpenAI (ChatGPT) connect through FlowMattic on your own site, with no separate automation account in the middle and no charge per run.
Set Custom Response and Redirect to Custom URL let the AI's output change what the visitor sees, not only what lands in your inbox.
FlowMattic runs on your WordPress site with your own OpenAI key, so form data goes only to OpenAI and runs are unlimited.
Text, images, speech, transcription, translation and moderation are all available, so one form can use whichever the job needs.
Yes. Pass the answers to Generate Content or Ask Chat GPT, then use Set Custom Response with the generated text. The visitor sees it in place of the usual success message.
Yes. Create Moderation classifies the text, and a Router or Filter decides what happens next, such as showing a refusal or skipping the steps that publish or email the entry.
Yes, with Fluent Forms Pro. New Payment Submission (Pro) starts a workflow when a payment entry comes in, and OpenAI can write a personalised confirmation or onboarding note.
Generate Content works from a prompt you write and suits replies and summaries. Ask Chat GPT suits question-style prompts. Test both with a real entry and keep the one that reads better.
The visitor waits on the form until the step finishes. For long jobs such as images, email the result instead of showing it on the page.
Did not find your answer? You can browse the help center or ask us directly.
Fluent Forms and Slack42 shared templates
Fluent Forms and FluentCRM30 shared templates
Fluent Forms and Google Sheets23 shared templates
Fluent Forms and AI Agents19 shared templates
Fluent Forms and ClickUp18 shared templates
Fluent Forms and Notion6 shared templates
Fluent Forms and Airtable6 shared templates
Fluent Forms and WhatsApp Cloud API6 shared templatesInstall FlowMattic, connect both accounts and import a template. Every run stays on your own server.
30-day money-back guarantee Unlimited workflows and runs Self-hosted
Reviewed 23 Oct 2026. The example workflows are written with AI from the real triggers and actions of both integrations and checked against them. Fluent Forms integration 2.1.4, OpenAI (ChatGPT) integration 2.3.0.
