ThriveDesk
Powerful yet easy to use customer support software designed to help bootstrapped SaaS startups, eCommerce businesses, WordPress businesses, and everyone else.
Version: 1.0
Supported triggers and actions in ThriveDesk
Workflow is a set of actions. Trigger is an event that starts the workflow, and an action is an event that is executed by workflow to sync data with your app.
Triggers
When this happens..
New Conversation Created
Triggers when a new booking is created
Conversation Assigned
Triggers when conversation is assigned to agent
Note Added to Conversation
Triggers when a note is added to conversation
Agent Replies to Conversation
Triggers when a an agent replies to a conversation
Customer Replies to Conversation
Triggers user replies to the conversation
Conversation Status Updated
Triggers when a conversation status is updated
Conversation Tags Added/Updated
Triggers when a conversation tags are added or updated
Conversation Moved
Triggers when a conversation is moved to another inbox
Actions
Do this..
No actions available.
Workflow Examples
Workflow Name | Applications |
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When a new conversation is created in ThriveDesk, add conversation details to Google Spreadsheet |
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When a conversation is assigned to an agent, send him a template message in WhatsApp using WA.Team |
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When customer replies to a conversation, send the data to Zapier |
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When conversation status is updated, add tag to member in MailChimp |
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When an agent replies to a conversation, update user meta in WordPress |
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